Privacy Policy

Our Commitment to Your Privacy

At Evergreen, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or engage with our services. We believe in transparency and want you to understand exactly how your data is managed.

This policy applies to all information collected through our website, email communications, and any other digital channels we operate. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide Directly

When you interact with our website or contact us, you may choose to provide certain information, including:

Contact information such as your name and email address when filling out contact forms
Project details and business requirements when requesting quotes or consultations
Communication preferences and feedback you provide through surveys or direct communications
Any other information you voluntarily submit through our website forms or email correspondence

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies:

Browser type, operating system, and device information
IP address and general geographic location
Pages visited, time spent on pages, and navigation patterns
Referring website addresses and search terms used to find our site
Date and time of visits and interactions with our website

For more detailed information about our use of cookies, please review our Cookie Policy.

Analytics and Performance Data

We use analytics services to understand how visitors interact with our website. This helps us improve user experience and optimize our content. These services may collect:

Website traffic patterns and user behavior metrics
Page load times and technical performance data
Click patterns and feature usage statistics
Aggregated demographic information (age range, general location)

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery and Communication

To respond to your inquiries, provide requested information about our services, and maintain ongoing communication regarding project details or business relationships.

Website Improvement

To analyze website usage patterns, identify areas for improvement, optimize user experience, and develop new features that better serve our visitors.

Marketing and Outreach

To send relevant information about our services, share industry insights, and provide updates about our offerings. You can opt out of marketing communications at any time.

Legal Compliance and Protection

To comply with applicable laws and regulations, enforce our terms and conditions, protect our rights and property, and ensure the security of our website and services.

Analytics and Research

To conduct internal research and analytics, understand market trends, and improve our business practices and service offerings.

Legal Basis for Processing: We process your personal information based on your consent, our legitimate business interests, contractual necessity, and legal obligations. Where we rely on your consent, you have the right to withdraw it at any time.

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We work with trusted third-party service providers who assist us with website hosting, analytics, email communications, and other business operations. These providers are contractually obligated to protect your information and use it only for specified purposes.
Legal Requirements: We may disclose information when required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
Aggregated Information: We may share aggregated, non-personally identifiable information for research, marketing, or analytical purposes.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Encryption of data in transit using industry-standard SSL/TLS protocols
Secure server infrastructure with regular security updates and monitoring
Access controls limiting who can view and handle personal information
Regular security assessments and vulnerability testing
Employee training on data protection and privacy practices
Incident response procedures to address potential security breaches

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

Data Breach Notification: In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law, and take immediate steps to mitigate the impact.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods vary depending on the type of information:

Contact form submissions and inquiry data: Retained for up to 3 years after the last interaction
Analytics and website usage data: Typically retained for 26 months in accordance with analytics service policies
Cookie data: Varies by cookie type, as detailed in our Cookie Policy
Marketing communications data: Retained until you opt out or request deletion
Legal or compliance-related data: Retained as required by applicable laws and regulations

When data is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.

Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Right to Access

You have the right to request access to the personal information we hold about you and receive a copy of that data.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal information we have about you.

Right to Erasure

You have the right to request deletion of your personal information, subject to certain legal exceptions and retention requirements.

Right to Data Portability

You can request to receive your personal information in a structured, commonly used format that can be transferred to another service provider.

Right to Object

You have the right to object to certain types of processing, including processing for direct marketing purposes.

Right to Restrict Processing

You can request that we limit how we use your personal information under certain circumstances.

Right to Withdraw Consent

Where we rely on your consent to process your data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days, or as required by applicable law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data
Opt out of marketing communications by clicking unsubscribe links in our emails or contacting us

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided below. We will process your request promptly and confirm completion within 30 days.

Important: Opting out of data collection may limit your ability to use certain features of our website, such as contact forms or personalized experiences.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take immediate steps to delete that information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove that information from our systems.

Third-Party Websites and Services

Our website may contain links to third-party websites, services, or resources. This Privacy Policy applies only to information collected by Evergreen. We are not responsible for the privacy practices of third-party websites.

We encourage you to review the privacy policies of any third-party sites you visit. Third-party services we use, such as analytics providers, have their own privacy policies governing how they collect and use information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer your information internationally, we implement appropriate safeguards to ensure your data receives an adequate level of protection, including standard contractual clauses and other legally recognized transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by updating the "Last updated" date at the top of this policy.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

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